Refund policy
Return Policy
We want you to be completely happy with your purchase. If for any reason you’re not, we gladly accept returns of unused items in their original condition and packaging within 30 days of purchase.
Eligibility for Returns
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Items must be unused and unopened.
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All original packaging, labels, and protective seals must be intact.
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Proof of purchase (order confirmation or receipt) is required.
Non-Returnable Items
For safety and hygiene reasons, we cannot accept returns of any products that have been opened, used, or are not in their original condition.
Return Process
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Contact our customer service team at nomaddesigncokc@gmail.com within 30 days of your purchase date.
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Once your return is approved, you will receive instructions for shipping the item back.
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Customers are responsible for return shipping costs.
Refunds
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Refunds will be issued to your original payment method once the return is received and inspected.
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Please allow 5–7 business days for processing after we receive your return.
No Exchanges or Returns on Third-Party Purchases
We do not accept exchanges, returns, or refunds for any of our products purchased through other stores, boutiques, or authorized retailers. If you purchased your item from a third-party location, please contact that store directly for their return or exchange policy.